System Build and Delivery Times

Ram PC Systems is able to ship most computer systems within 2 to 3 business days after an order is placed. We keep many of the systems listed on our website either built or partially built and ready for completion, testing, and shipment.

Systems that are more customized, especially when parts must be ordered, may take longer to ship. Our goal is to ship those systems within 3 to 5 business days. Completely customized systems, such as backplane systems, workstations or servers where most or all parts must be ordered, may take up to 7 business days to ship. We will communicate the expected lead time and keep you informed of any delays.

Once your order has shipped, delivery time depends on the shipping method selected when the order was placed. You will receive a tracking number so you can track the shipment. All shipments are fully insured, and in the rare event of shipping damage or loss, Ram PC Systems will handle the claim process for you.

If you need your system quickly, we strongly recommend that you do not wait until the last minute to place your order. Our build process begins after the order has been placed and payment has been completed, so a problem with your credit card or payment may delay your order. Backordered parts may also cause delays. Getting your order to you as quickly as possible is a high priority for us. If we anticipate a problem, we will let you know.

Shipping lead times are counted in business days. Weekends and U.S. holidays are not included.

Our stated build and delivery times are provided as a guide to help you know what to expect. Although most orders meet these timeframes, we do not guarantee delivery dates and do not issue refunds or discounts solely because an order is delayed. We make every effort to meet our stated timeframes because we understand how important timely delivery is to our customers.

Shipping and Order Tracking

Ram PC System ships by FedEx in most cases.  If you prefer to use UPS or another carrier we will do our best to accommodate you.  If you are OUTSIDE of the USA please contact us directly for shipping charges as we can normally obtain a better international rate than our online shopping cart will calculate. For international orders, the buyer or recipient is responsible for any applicable import duties, taxes, tariffs, customs fees, brokerage fees, or other charges imposed by the destination country or carrier. These charges are not included in the purchase price or shipping charges unless specifically stated otherwise. Ram PC Systems has no control over these charges and cannot predict their amount.

When you place your order, we will send you a confirmation email. When your computer ships, we email you a tracking number so you can see exactly where your package is. You can also track your shipment through a link on your order status page.